Ensure you and your staff know how to prevent and respond to infectious diseases with training tailored for the community pharmacy setting. Places are limited - check your eligibility below.

Format: Online course

Cost: Fully funded for eligible* participants

Retail and community pharmacy staff have been on the frontline serving patients during the coronavirus (COVID-19) pandemic, as well as each year during the influenza season. It is imperative for employees to be confident and capable in preventing, responding to and handling infectious disease exposure within the community pharmacy setting to keep themselves, their colleagues and their patients safe.

The Infection Control Skill Set (Retail) course provides practical strategies, which are simple to implement, to help pharmacy staff minimise the risk of transmission of infectious diseases, in particular COVID-19, within the workplace.

Course Overview and Delivery

The Infection Control Skill Set (Retail) course provides an infection control skill set for retail settings where participants will learn a range of skills, including:

  • Hand hygiene practices;
  • Effective surface cleaning;
  • Use of personal protective equipment;
  • Disposal of contaminated waste;
  • Hazard identification, control and reporting;
  • Appropriate protocols and responses in the event of an incident; and 
  • Knowledge regarding the basis of infection and transmission.

The Infection Control Skill Set (Retail) is available online. The Infection Control Skill Set (Retail) consists of the unit of competency HLTINFCOV001 Comply with infection prevention and control policies and procedures, on successful completion participants will be issued a Statement of Attainment.


The Infection Control Skill Set (Retail) course is for qualified pharmacy staff who work in a retail setting. To be eligible a participant must:

  • live in Queensland;
  • be 15 years or over at the time of commencement;
  • be an Australian citizen, Australian permanent resident (includes humanitarian entrant) temporary residency status with the necessary visa and work permits on the pathway to permanent residency or New Zealand citizen;
  • not be a current secondary school student; and
  • be employed in a customer facing role.


CPD Credits

Currently seeking CPD accreditation.

ABN: 44 008 588 841 | RTO Code: 88112



National Infection Control Training Fund

The Australian Government together with state and territory governments have established an $80 million Infection Control Training Fund to fast-track fee-free training to support customer-facing Australian businesses, including community pharmacies. The infection control short courses are the first national training products developed by the new Australian Industry Skills Emergency Response Sub-Committee in response to the coronavirus (COVID-19) pandemic. 

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