What is the reward from loyalty? (RP October 2020)

Accredited CPD
Group 2

Provider: Retail Pharmacy
Author: Shannon Kerr


CPD Credits: 1

Overview 

Designed to give an overview of the value and implementation of a loyalty rewards program in community pharmacy.

Learning Objectives

After completing this activity, pharmacists should be able to:

  1. Explain the value of a loyalty rewards program for retail.
  2. Incorporate the essential steps to implement an effective loyalty program in your pharmacy business plan.
  3. Determine the key pharmacy customers that need to be communicated to and retained.

2016 Competency Standards: 4.4

Accreditation number: A2010RP4    Accreditation expires: 30/09/2022

This activity has been accredited for 0.5 hour of Group One CPD (or 0.5 CPD credit) suitable for inclusion in an individual pharmacist’s CPD plan, which may be converted to 0.5 hour of Group Two CPD (or 1.0 CPD credit) upon successful completion of the associated assessment activity.