Right people, right roles for better service provision (RP August 2020)

Accredited CPD
Group 2

Provider: Retail Pharmacy
Author: Shannon Kerr

CPD Credits: 1


Designed to give an overview of identifying the key roles, task requirements, changes to job descriptions, and KPI revision, needed to implement health services.

Learning Objectives

After completing this activity, pharmacists should be able to:

  1. Identify key roles and provide clarification around the tasks required to implement health services.
  2. Make necessary changes to job descriptions to ensure health service implementation and delivery is included.
  3. Review individual Key Performance Indicators - set targets linked to roles where necessary.

2016 pharmacist competencies: 4.4, 4.6.
Accreditation number: A2008RP4    Accreditation expires: 31/07/2022

This activity has been accredited for 0.5 hour of Group One CPD (or 0.5 CPD credit) suitable for inclusion in an individual pharmacist’s CPD plan, which may be converted to 0.5 hour of Group Two CPD (or 1.0 CPD credit) upon successful completion of the associated assessment activity.