Resilience: how to build it within yourself and your staff (AJP April 2019)

Accredited CPD
Group 2

Provider: Australian Journal of Pharmacy 
Author: Tulsi van de Graaff

CPD Credits: 1.5

Overview 

This CPD activity is available to all pharmacists only on the AJP websitehttps://AJP.com.au/cpd

Designed to give pharmacists some strategies to help build resilience within themselves and their staff.

Learning Objectives

After completing this activity, pharmacists should be able to:
1. identify techniques to help build resilience within themselves;
2. list strategies to improve staff resilience;
3. describe methods of improving communication to help resolve conflict with staff and customers within the pharmacy

The 2016 Competency Standards addressed by this activity include: 2.3, 2.4, 4.1, 4.3, 4.6

Accreditation number: A1904AJP2     Accreditation expires: 01/04/2021
This activity has been accredited for 0.75 hours of Group One CPD (or 0.75 CPD credit) suitable for inclusion in an individual pharmacist’s CPD plan, which may be converted to 0.75 hours of Group Two CPD (or 1.5 CPD credits) upon successful completion of the associated assessment activity.