The vital role of pharmacy assistants in professional services (RP September 2018)

Accredited CPD
Group 2

Provider: Retail Pharmacy
Author: Shannon Kerr & Bianca Havukainen

CPD Credits: 0.5

Overview 

Designed to describe the role of pharmacy assistants in the delivery of professional services and how to get them more involved

Learning Objectives

After completing this activity, pharmacists should be able to:

  1. Describe the role of pharmacy assistants in professional services.
  2. List steps to increase pharmacy assistant confidence with professional services.
  3. Describe a step-wise approach for pharmacy assistants to use to initiate professional services with a customer.


The 2010 Competency Standards addressed by this activity include: 1.1, 1.2, 3.2, 3.3

The 2016 Competency Standards addressed by this activity include: 1.1, 1.3, 1.4, 4.7

Accreditation number: A1809RP3     Accreditation expires: 01/09/2020

This activity has been accredited for 0.25 hour of Group One CPD (or 0.25 CPD credit) suitable for inclusion in an individual pharmacist’s CPD plan, which can be converted to 0.25 hour of Group Two CPD (or 0.5 CPD credit) upon successful completion of relevant assessment activity.